Super Food Holding Enhances Security and Efficiency with Axxon One-Powered Commercial Security System
Initially aimed at monitoring personal protective equipment usage, the solution evolved to include complete video management for specific stores, with plans for future growth and standardization. The implementation of Axxon One resulted in a comprehensive commercial surveillance systems solution tailored to Super Food Holding's unique challenges.
Client Overview
Super Food Holding Ltd., formerly known as Supermercados Peruanos S.A. (SPSA), is a prominent player in the Peruvian retail market. Owning several well-known supermarket chains like Plaza Vea, Makro, Vivanda, and Mass, the company has built a strong reputation for quality products and services. Super Food Holding Ltd. is committed to excellence in all aspects of its operations.
Known for prioritizing customer satisfaction and safety, Super Food Holding Ltd. continually seeks innovative solutions to enhance its offerings. By partnering with AxxonSoft and implementing the Axxon One VMS software, the company has proactively strengthened its security infrastructure. This strategic investment underscores Super Food Holding Ltd.’s commitment to protecting its personnel and clients, reaffirming its status as an industry leader dedicated to exceptional value and service across its supermarket chains.
Challenges
Super Food Holding faced challenges due to using video management systems from various manufacturers across its control centers. This fragmented approach led to operational inefficiencies and delays, especially in ensuring workplace safety and health. Incidents in warehouses highlighted the urgent need for better compliance with protective equipment usage, revealing the shortcomings of the existing systems.
Moreover, multiple camera management systems caused delays in system management, worsened by frequent operator turnover as the task was outsourced to a third-party company. This inconsistency compromised asset security and undermined the effectiveness of security measures. To address these challenges, Super Food Holding sought a solution to centralize video management on a single platform, enabling standardized management and integration across all locations.
Decision-Making Process
The Axxon One solution emerged as the ideal choice, offering an open system approach, gradual growth capabilities, and advanced AI video analytics to enhance overall security effectiveness. The decision-making process for selecting AxxonSoft as the preferred security solution provider was meticulously structured to align with the client’s expectations and requirements. Initially, the client aimed to leverage AxxonSoft’s capabilities for controlling personal protective equipment (PPE), focusing on hard hats and boots. As confidence in the solution grew, the scope expanded to complete video management in specific stores, leading to expanded functionalities and future plans for continued growth and standardization.
Several key criteria influenced the selection process. Accuracy in PPE detection was a primary consideration. Additionally, ease of integration with existing equipment, scalability, and local support were pivotal requirements. Ultimately, the client’s decision to choose AxxonSoft was driven by factors that resonated with their strategic objectives. AxxonSoft’s reputation for stability, custom development options, and adaptability to evolving requirements built trust with the client’s decision-makers. Furthermore, the personalized attention and responsiveness demonstrated by AxxonSoft reinforced the client’s trust in the partnership, solidifying AxxonSoft as the preferred security solution provider for Super Food Holding’s current and future needs.
Product
Axxon One VMS
Integrator
Tgestiona, YDC
Location
Peru
Features & Analytics
PPE (Helmets, Boots), Neurotracker, Custom AI (shopping carts), Smart event search
Solution
Addressing Retail Security Challenges
Implementing Axxon One VMS for Super Food Holding resulted in a comprehensive retail security solution tailored to their unique challenges. With 24 control centers, 25 servers, 25 workstations, and I/O entrance door antennas, the project scope became multi-directional. Axxon One provided the necessary infrastructure to centralize video management, ensuring seamless integration and standardized management across all locations.
Leveraging Advanced Analytics for Retail Security
Super Food Holding leveraged Axxon One’s advanced analytics capabilities to enhance retail security measures significantly. Retail analytics were strategically deployed across 43 warehouses to detect the non-use of proper hard hats and boots, bolstering safety protocols and minimizing workplace accidents. Additionally, customized neural network detection for shopping carts was implemented to prevent potential shoplifting incidents, demonstrating the versatility and effectiveness of AxxonSoft’s solutions in addressing diverse security challenges.
Results and Benefits
Deploying Axxon One yielded tangible improvements in retail security management and operational efficiency for Super Food Holding. By unifying electronic security devices and implementing advanced video analytics, the company achieved better management of security operations and more agile monitoring tools for operators. Early response capabilities enabled by AI-powered detection contributed to a proactive approach to security, minimizing risks and enhancing overall safety across the organization.
Furthermore, the bilateral communication and prompt response times provided by AxxonSoft’s tech support team underscored the company’s commitment to delivering exceptional service and support. Customized configurations through macro commands facilitated seamless integration with existing systems and enabled the creation of tailored rules, further optimizing security management processes for Super Food Holding.
Conclusion
The implementation of AxxonSoft solutions has contributed to the further success of Super Food Holding in the competitive retail environment. With plans for system expansion and the inclusion of Axxon One in new stores by default, the company is poised to leverage the scalability and versatility of AxxonSoft’s software to address evolving retail security needs effectively. The value-added services and benefits, including customized configurations and responsive support, have facilitated the strategic partnership between Super Food Holding and AxxonSoft, driving innovation and excellence in retail security management.
Image Plaza Vea by Yusuke Kawasaki, CC BY 2.0 DEED, via Flickr.com